This policy explains how Kamadhenu Tours & Travels handles information provided through this website and during a vehicle-hire enquiry or booking.
Information we use
We receive your name, contact number, optional email, pickup and destination, dates, passenger count, vehicle preference and messages. Our team may record follow-up notes and booking details. Hosting and security services may process technical information such as IP address and request logs. Please do not send payment PINs, passwords or unnecessary identity documents through the enquiry form.
Why we use it
We use these details to respond, prepare quotations, coordinate journeys, manage payments and refunds, maintain necessary records and protect the website from misuse. Enquiry consent permits contact about your request; it does not automatically subscribe you to marketing.
Who may receive information
Relevant staff and drivers receive the information needed for your journey. Hosting, email and payment providers process information necessary for their services. We do not sell enquiry information. Information may also be disclosed when required by applicable law.
Payments
When an approved payment gateway such as PhonePe is made available, payment authentication takes place with that provider. Do not share a UPI PIN or OTP with our team. This website enquiry form does not collect card credentials or UPI PINs.
Optional external services
With your choice to enable external content, Google Maps may provide place suggestions and reviews. Its Privacy Policy and Maps terms apply. YouTube videos load only when you choose to play them. Following WhatsApp or social links opens a separate provider with its own policies. Place availability in search is not a promise of travel service to that location.
Retention and your requests
We retain enquiry and booking information only as needed for the enquiry, service, accounting, dispute handling and applicable obligations. You can ask us to access, correct or delete your information using the contact details below; some records may need to be retained for legal or accounting purposes. Website administrators can configure enquiry retention and delete records.
Security and updates
Staff access is restricted to authorised accounts. No internet service can guarantee absolute security. This policy may be updated; the last-updated date appears on this page. Contact us with any privacy concern or complaint.
Contact Kamadhenu
Kamadhenu Tours & Travels, Proprietor: Manjunath.
No. 27/2, Lokaranjan Mahal Road, Ittigegud, Near Harding Circle Bus Stop, Mysore, Karnataka 570010.
Phone: +91 9743666427 / +91 9945353827. WhatsApp: +91 7411181467.
Email: buskamadhenutravels@gmail.com. Office: 9 AM–8 PM. Travel assistance: 24/7.